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We are looking for a Customer Care Manager to join our team

Ashford Homes is looking for a Customer Care Manager to work with (oversee) our Customer Care Team ensuring that home buyers receive the very best care following their home buying experience.

 

Reporting to the Technical Director, the successful candidate will work to efficiently and effectively improve, and be responsible for, the delivery of customer care within the business through the two year warranty period and beyond in accordance with the company’s commitment to exceptional service.

Typical duties will include:

 

Suitable applicants will take pride in their role and be passionate about delivering a positive customer experience. Training will be provided to ensure ongoing personal development.

To be successful in the role, we are looking for:

 

Salary: £40,000 – £47,000 DOE.

Hours: Monday to Friday 08:30 – 17:00 (16:00 finish on Friday) with one hour for lunch.

Benefits will include:

 

To apply, please send your CV to website@ashford-homes.co.uk

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